We know that immigration processes are very complicated and time consuming. We are here to support you. If your case is complex, we may need to refer you to a certified immigration consultant or lawyer Immigration Resources.
We provide basic immigration services such as providing you with the immigration forms you need, explaining the different immigration and citizenship processes (such as getting a permanent resident card, sponsoring a family member, applying for citizenship), and helping you find answers to your immigration questions through the Citizenship and Immigration website or call centre.
Please note we are NOT professional immigration consultants or lawyers. Our staff are not qualified to provide legal advice or legal representation on your behalf. If you require legal advice or representation, we will refer you to a certified immigration consultant or lawyer Immigration Resources . We will work with you to find services that you can afford.
If you are not a new Canadian, we can provide you with basic information on the immigration process and free immigration application packages. If you have further questions or require assistance in completing your forms, we will refer you to Citizenship and Immigration Canada or to an immigration consultant or lawyer Immigration Resources.