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What are settlement services?

Settlement services are the ways that we help you find answers to your questions and adjust to your life in Canada, whether you have arrived recently or have lived in Canada for many years.

Whom do we help?

We provide settlement services to anyone born outside of Canada who is living in the Peterborough, Kawartha Lakes, Haliburton or Northumberland regions.  For people who cannot come to our Peterborough or Cobourg office, we offer services by phone, email or SKYPE when possible.  Staff may also be able drive to outlying areas to provide services in certain circumstances.

Our Settlement Services

Here are some of the services we provide to our clients:

  • Initial Needs Assessment
  • Information and Orientation
  • Referral
  • Solution-Oriented Counselling
  • Computer Services
  • Settlement Workers in the Schools
  • Settlement Resources: We can provide website addresses and guidebooks that will help you in your adjustment to living here in Peterborough.

Peterborough Welcome Pass

The Peterborough Welcome Pass is a joint program of the Peterborough Partnership Council on Immigrant Integration (PPCII) and its partner organisations. It is designed to give newcomers to Peterborough an introduction to all the different cultural, arts, and recreational spaces in the Peterborough area.